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What is Shovniq?
Shovniq is an online marketplace dedicated to empowering entrepreneurs (individuals and small businesses, especially those operating from home) across India. We provide a platform for these talented home-based ventures to showcase their unique products and reach customers nationwide, helping them grow into established brands.
What kind of products can I find on Shovniq?
You’ll find a diverse range of unique and high-quality products, including handmade jewelry, delicious homemade food items, unique crafts, apparel, home decor, daily essentials, and much more, all created by women entrepreneurs across India.
How does Shovniq ensure product quality?
We encourage our sellers to maintain high-quality standards for their products. While Shovniq acts as a facilitator, we rely on seller reputation, customer reviews, and our internal policies to uphold quality. We encourage customers to leave honest reviews to help maintain standards.
Is Shovniq available across all of India?
Yes! Our platform is designed to connect sellers with customers across all states and cities in India, providing truly pan-India reach for home-based and small businesses.
How do I place an order on Shovniq?
Simply browse our wide selection of products, add your desired items to your cart, and proceed to checkout. Follow the easy steps to enter your shipping details and complete your payment through our secure payment gateway.
What is Shovniq’s return policy?
Shovniq operates on a “No Returns Accepted” policy for all products sold on our platform. This means we do not accept physical returns for reasons such as change of mind or general dissatisfaction.
What if I receive a damaged or incorrect product?
While we do not accept returns, we ensure you get what you paid for. If you receive a damaged product, an incorrect item, or if parts are missing, you must report the issue within 24 hours of delivery with clear photographic or video evidence. Please contact our customer support at support@shovniq.com or +91 8595 309 109 for assistance. We will facilitate a resolution (refund or replacement) with the seller.
Who can sell on Shovniq?
Shovniq is ideal for entrepreneurs running home-based businesses or small-scale enterprises across India. If you create amazing handmade jewelry, unique crafts, delicious food items, or other daily essentials, we welcome you to join our platform!
Are there any fees to onboard or start selling on Shovniq?
No! We offer ZERO onboarding fees. It’s completely free to register your business and start listing your products on our website. Our mission is to remove financial barriers for home-based entrepreneurs.
Is GST registration required to sell on Shovniq?
NO GST is required to get started or to onboard with us. We simplify the initial setup. However, please note that Sellers remain solely responsible for complying with all applicable Indian tax laws (including GST, income tax, etc.), licensing, and other legal obligations related to their business and product sales as and when they become applicable to them. Shovniq acts as a facilitator and does not provide tax or legal advice.
What documentation do I need to onboard?
We aim for simplicity. Our onboarding process requires only simple documentation, primarily for identity verification (KYC), such as [mention examples: e.g., Aadhaar card, PAN card, or basic business registration documents if applicable]. Our team will guide you through the exact requirements.
Who handles shipping once I get an order?
As a seller, you are responsible for packaging and shipping the products to the customer. Shovniq provides you with the customer’s shipping details. You can use your preferred shipping carrier or integrate with logistics partners suggested by us.
What if a customer reports an issue with my product (e.g., damaged)?
If a customer reports a valid issue (like a damaged or incorrect product) within 24 hours of delivery with evidence, Shovniq will mediate the situation and share the details with you. You, as the seller, will then be responsible for providing a resolution (replacement or refund) as per Shovniq’s Refund Policy.